site restocks on saturdays @ 12pm est 💝 join the waitlist
processing on all orders is 2-10 business days. orders placed on restock or sale days can take up to 10 business days to ship, this is due to the high volume of orders received on those days. all other orders ship in 2-5 business days. shipping takes 2-3 business days (US orders). 3-21 business days (international). processing is how long it will take us to prepare your order for shipping. shipping is how long it will take usps/ups to ship your order from us to your door. for any questions regarding shipments AFTER your order has been shipped, please contact usps/ups and have your tracking info ready. prty grl beauty is not responsible for any lost or damaged packages. prty grl beauty is not responsible for import taxes or duties. please be aware of this when ordering internationally, we are based in the usa and ship anywhere that accepts packages from the usa.
please double check your shipping address and update any necessary changes. after you place your order, address changes are NOT guaranteed as your order goes straight to processing. we will try our best to accommodate all requests but to avoid this, update your shipping address in your account and double check it when checking out.
all sales are final. prty grl beauty doesn't accept any returns for sanitary reasons. monetary refunds are only sent if you received the wrong item, all other refunds are issued in the form of store credit.
no refunds or cancellations for any orders, all sales are final.
if you added Route+ Package Protection at checkout, please file a claim with the Route team here.
if you opted out of Route+ Package Protection during checkout, you assume responsibility for your package and prty grl beauty is not liable for any damaged, lost or stolen packages.
all preorder sales are final, no refunds or cancellations once they are placed. preorders can take up to 3 weeks to ship out.
at prty grl beauty, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. that’s why we believe that our store policies should be fair, clear and transparent. above you’ll find a list of all our policies. if you can’t find the information you’re looking for - please don’t hesitate to contact us today!
prty grl beauty doesn't claim to treat or prevent any health concerns.